Managing your subscription is easy inside StudioSync. You can view invoices, update payment details, and switch plans directly from your account settings.
🔹 Accessing Billing #
- Log in to your StudioSync account.
- From the Home Dashboard, click your Account menu.
- Select Billing to open your subscription details.
🔹 What You Can Do in Billing #
- View Your Current Plan → See which plan you’re on and what features it includes.
- Update Payment Method → Add or change credit card/billing details.
- Download Invoices/Receipts → Access past billing history for your records.
- Upgrade or Downgrade Plans → Switch to a different subscription level (depending on availability).
🔹 When to Contact the StudioSync Team #
In some cases, you’ll need assistance from the StudioSync support team:
- Moving to an Enterprise or Custom plan.
- Requesting annual billing if only monthly is available in-app.
- Resolving failed payments or account suspensions.
- Handling tax/VAT adjustments or special billing requests.
📧 To get help, contact us at hello@studiosync.bigburry.com (or use the in-app chat bubble).
✅ Pro Tip #
If you anticipate higher usage (bigger projects or more clients), upgrading before hitting storage or upload limitsensures smooth workflows without interruptions.
